Payment Policy

Payment Methods

PayPal

When placing an order with PayPal, you will be redirected to the secure PayPal payment page. There, you can complete your payment by:

Logging in with your PayPal account credentials
Using a credit/debit card without creating a PayPal account

Important: Your order will be shipped to the address registered with your PayPal account. Please ensure this address is correct before completing your payment.

Credit/Debit Cards

We accept direct payments through the following cards:

Visa
Mastercard
American Express

All card transactions are processed through secure payment gateways that comply with PCI DSS standards.

Bank Transfer

For orders within Singapore, we accept direct bank transfers to:

Urban Cottons Pte Ltd
Bank: DBS Bank
Account Type: Current
Currency: Singapore Dollars (SGD$)

Complete bank details will be provided after order placement.

Currency & Pricing

All prices are listed in Singapore Dollars (SGD$)
Prices include GST for Singapore customers
International orders may be subject to additional taxes and duties
Currency conversion rates are determined by your payment provider

Order Processing

Payment Confirmation

Automatic email confirmation upon successful payment
Orders processed within 24 hours on business days
Shipping confirmation with tracking details provided
Order details available in your Urban Cottons account

Security Measures

SSL encryption for all transactions
PCI DSS compliant payment processing
Secure customer data handling
Fraud prevention systems in place

Contact Information

For payment-related inquiries, please contact us:

42 Mount Echo Park, Singapore 248794
+65 6589 8274
ask@urbancottons.com