Shipping Policy

Free Shipping in Singapore

At Urban Cottons, we offer complimentary shipping on all orders within Singapore. Our commitment to customer satisfaction includes:

No minimum order value required
All items shipped from our Singapore facility
Standard delivery within 1-3 business days
Express same-day delivery available for orders placed before 2 PM SGT

Order Processing

We process orders Monday through Friday, excluding public holidays:

Orders placed before 2 PM SGT: Same-day processing
Orders placed after 2 PM SGT: Next business day processing
Weekend orders: Processed on Monday

Delivery Options

Service	Delivery Time	Cost
Standard Delivery	1-3 business days	FREE
Express Same-Day	Same day (order before 2 PM SGT)	SGD$15
International Shipping	5-10 business days	From SGD$25

Order Tracking

Every order is carefully monitored throughout its journey:

Tracking number provided via email after order processing
Real-time tracking updates through our delivery partners
SMS notifications for delivery status updates

International Shipping

We ship worldwide through our trusted logistics partners:

Available to most countries
Secure packaging for international transit
Full customs documentation provided
Import duties and taxes are the responsibility of the recipient

Contact Our Shipping Department

For any shipping-related inquiries:

Phone: +65 6589 8274
Email: ask@urbancottons.com
Address: 42 Mount Echo Park, Singapore 248794
Business Hours: Monday to Friday, 9 AM - 6 PM SGT

Important Notes

Delivery times may be affected by public holidays
Some remote areas may require additional delivery time
Failed delivery attempts may incur additional charges
Please ensure accurate shipping information to avoid delays